Langs offers a Community Health Centre (CHC) at their main site on Concession Rd in Cambridge, as well as at their North Dumfries Satellite Site in Ayr. Primary Health Care at Langs and North Dumfries focuses on meeting a person's physical, mental and social needs throughout their entire lifespan. This may include support for the prevention of illness, treatments and promoting good health practices. It also takes into consideration contributing factors and barriers that may impact a person’s health and well-being.

 

Health 811

Do you need help deciding on care based on your symptoms? Health811 - Symptom assessment (ontario.ca)  

 

Online Appointment Booking

We understand that your time is valuable, and you may be unable to call during our clinic hours. Langs is pleased to provide a secure platform that allows patients at Langs and North Dumfries to book appointments online!
Please select the location of your provider below.      

 

Langs CHC Patients

 

North Dumfries CHC Patients

 

Unfortunately, the following appointment types ARE NOT available for online booking at this time:

  • Well Baby Visit
  • Urgent Same Day
  • Pre-Natal Visit
  • Physical/Health Screen/Annual Check-up
  • Ministry of Transportation (MTO) Physical

Please note:

  • You will need your health card and the name of your provider to book an appointment
  • If you do not know the name of your doctor or nurse practitioner, please call the clinic
  • If you need one of the above appointment types that are not available for online booking or time that you are looking for is not listed, please call the clinic

 

For urgent appointments, please call 519-653-1470 (Langs) or 519-632-1229 (North Dumfries).
If you require emergency care, please visit your nearest emergency department, or call 911.

 

 

Now accepting new patients at North Dumfries CHC (Ayr, ON)

 

Are you a resident of North Dumfries without a family doctor? We are accepting new patients. Call 519-632-1229 to be added to the intake list. Learn more below under "How do I become a patient?"

 

A new patient flyer with a provider and patient in an exam room

 

 

 

Learn more

Community Health Centres

A Community Health Centre (CHC) is a non-profit, publicly funded organization that provides primary health care from a team of doctors, nurse practitioners, nurses, registered dietitians, social workers and community health workers. The multidisciplinary team ensures the patient gets the right care, at the right time, delivered by the most appropriate provider. The focus of a CHC is on health promotion, illness prevention, and community development. 

 

Model of Care at Langs

Langs works with a shared model of care. As a new patient you will be assigned to a team that includes a physician and nurse practitioner. We work very hard to ensure our patients sees the most appropriate provider to deal with their health concerns. This means that sometimes you may see your Physician/Nurse Practitioner, or another Physician/Nurse Practitioner who has available time in their schedule. Choosing to see only the Physician is not an option. If your condition can be managed by another provider, that is who you will be scheduled to see.

 

Nurse Practitioners

A nurse practitioner (NP) is a registered nurse with advanced university education who provides personalized, quality health care to patients. Ontario nurse practitioners provide a full range of health care services to individuals, families and communities in a variety of settings including hospitals and community based clinics in cities and smaller towns in Ontario. They work in partnership with physicians, nurses and other health care professionals such as social workers, midwives, mental health professionals and pharmacists to keep you, your family and your community well.

 

NPs have the competency to diagnose, order and interpret diagnostic tests, prescribe all medications, and perform medical procedures. They work with individuals and families to manage illness or chronic conditions, prevent illness through health screening, and promote wellness through education and community resources. In essence, NPs bring together the medical knowledge needed to diagnose and treat illnesses with the values and skills of nursing.

 

Become a patient

Langs Community Health Centre:
The Langs CHC provides service to the residents of the Cambridge community. Individuals need to complete registration forms to become a patient. Call 519 653-1470 x 343 for more information.

 

North Dumfries Satellite Community Health Centre:
The North Dumfries CHC provides service to the residents of North Dumfries Township including Ayr, Roseville, Branchton, Clyde, Drumbo, New Dundee and Plattsville. Individuals need to complete registration forms to become a patient. Call 519 632-1229 x 2221 for more information.

 

Once eligibility is confirmed, patients are invited to attend an intake session at their CHC where they will learn about the services offered and the patient’s rights and responsibilities. Patients will be booked in for a ‘meet and greet appointment’ where they will meet and discuss their health care needs with a provider from their CHC.

What we offer

Patient Information

Appointment Booking

You must book an appointment to see a provider. If other family members need care they must also have their own appointment. Some appointments, such as prescription renewals and health reviews, can be pre-booked for a later date. Online Booking is available for most appointment types. Use the links above to pre-book an appointment.

 

Some urgent appointments may be available by calling in the morning; phone lines may be busy; thank you in advance for your patience.  Langs wants you to see the right providers at the right time. Please be prepared to share the reason for your visit so staff can book the appropriate provider and length of time required for your appointment.

 

Patient Handbook

Please download the current Patient Handbook for your location.

 

Langs CHC Patient Handbook

 

North Dumfries CHC Patient Handbook

 

Demographic Information

Langs collects demographic data to provide us with a bigger picture of who we serve. It allows for better planning for services and care. Overall, our goal is to ensure our patients have access to the highest quality of care.

 

Langs Patient Demographic Information Brochure

 

Allied Health Services

 

Langs works with varied allied health partners to provide needed care for patients who lack the resources to access these services. Please talk to your provider to discuss what is available to you.

 

Langs is grateful for the support these professionals provide to our patients through the donation of their time and skills.

 

The Interprofessional Primary Care (IPC) Team

 

The Interprofessional Primary Care (IPC) Team is a multidisciplinary team focused on serving those who are homeless or precariously housed, often struggling with mental health and addiction. The team is comprised of a physician, a nurse practitioner, a registered practical nurse, a community outreach worker, and a registered social worker. The goal is to provide flexible, mobile, multidisciplinary care to individuals who have difficulty accessing health care and are disconnected from typical primary care services.

 

The IPC model focuses heavily on outreach to vulnerable/complex individuals through partnerships with other community-based organizations throughout the region.

Location Outreach sites include (but are not limited to):

  • Bridges shelter
  • MACS Drop In 150 Main
  • Haven House
  • Monica Place
  • Anselma House
  • House of Friendship
  • Encampment sites for those living rough
  • Temporary shelters/housing

Available Clinics

Gender Affirming Clinic 18+

The Gender Affirming Clinic at Langs is a service that aims to be a safe and confidential space to access care. Our team is committed to meeting your physical, mental, and social health needs while validating gender identity. Care is personalized and tailored to each individual’s unique needs and preferences.

 

Care may include

  • Hormone therapy
  • Counselling
  • Surgical referrals
  • System navigation

Clinic Locations

This clinic is offered bi-monthly at the Langs Community Health Centre (1145 Concession Road Cambridge, ON) and bi-monthly at the North Dumfries Community Health Centre (2958 Greenfield Road Ayr, ON)

 

How to Access Care and Eligibility

Click this link for self-referral

 

Patients must be

  • Age 18 or older
  • Self-identify as trans, gender diverse, non-binary, and/or questioning
  • Resident of Cambridge, Ayr, or North Dumfries township, ON

Feedback

If you have received care at the Gender Affirming Clinic, we will reach out by email to receive your confidential feedback. Thank you for taking the time to help us provide quality care.

 

For more information

Please contact 519-653-1470 ext. 2226 or [email protected].

 

4 folks are outdoors with orange brick background behind them

 

Prenatal Clinic

The Prenatal Clinic at Langs is available to women in need of prenatal care who do not have a family physician, nurse practitioner, or midwife. The clinic offers comprehensive services, including prenatal care, support, resources, and assistance throughout pregnancy. Our team includes family physicians, nurse practitioners, and nurses, with additional support from social workers and dietitians.

 

Please note that this is not a walk-in clinic. A referral (self, Emergency Department, walk-in clinic, or other source) is required, and appointments must be scheduled in advance. A dedicated practitioner will oversee your prenatal care until a referral to an obstetrician (OB) is made, typically around 28 weeks of pregnancy. Please bring any recent ultrasound(s) and bloodwork results to your first appointment.

 

If you experience any pregnancy-related concerns before your appointment, please seek emergency care immediately.

 

Clinic Locations

This clinic is offered at the Langs Community Health Centre (1145 Concession Road Cambridge, ON) and at the North Dumfries Community Health Centre (2958 Greenfield Road Ayr, ON).

 

How to Access Care

Patients must be

  • Without a family physician, nurse practitioner, or midwife
  • Resident of Cambridge, Ayr, or North Dumfries township, ON

Self-referral form (online)

Referral form (printable)

 

Feedback

If you have accessed care at the Prenatal Clinic, we will reach out by email to receive your confidential feedback. Thank you for taking the time to help us provide quality care.

 

For more information

Please contact [email protected] or 519-653-1470 ext 343.

 

a provider and a prenant worman meet in an exam room

 

IPC Mental Health & Addictions Recovery Clinic

The Langs Interprofessional Primary Care (IPC) Mental Health Recovery Clinic at 562 Concession Road Cambridge, ON is staffed by primary care providers, outreach workers, and social workers. It has close connections to community and mental health supports and the Rapid Access Addictions Medicine team, managed by House of Friendship.

 

How to Access Care

  • No referral required
  • Walk-in on Mondays and Wednesdays from 1-3pm (it is recommended to call ahead to check wait time)
  • for those 16 years and older

We Provide

  • Assessment and work-up of urgent mental health needs
  • Follow-up with your family doctor, if required, or connections to new primary care providers

Issues Addressed

  • anxiety and/or depression
  • acute stress concerns
  • difficulties related to substance abuse
  • general mental health and addictions

Limitations

  • actively suicidal patients will be redirected to the ER
  • short-term problem solving only, not ongoing primary care
  • unable to provide WSIB appointments or forms
  • unable to provide a prescription for controlled substances (opioids or stimulants)
  • unrelated physical health concerns will be redirected to local walk-in clinics

For more information

Please contact 519-653-1470 ext or email [email protected].

a provider and a man are speaking to each other with one looking at the other with great empathy

 

COMMUNITY HEALTHWELLNESS